Shipping policy

Rates

Flat-rate shipping: $9.95
Free shipping on orders over $200

Processing Time

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. Shipping times vary based on the selected carrier and destination.

Local Pickup

Select products are stocked at Élever and available for local pickup at our Las Vegas office. Choose "Local Pickup" at checkout and we'll notify you when your order is ready.

Shipping Destinations

We currently ship within the United States.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the product and packaging. For packages marked delivered but not received, please contact us and we will work with the carrier to resolve the issue.

Partner Storefront Orders

Products purchased through our affiliate partners are shipped and fulfilled directly by those partners according to their shipping policies.